Two rules, Norm

Dan: “Hey, hey. Hey, Norm? Norm. D’ya know the two rules in our office? You know what they are?”

Norm: “Uh, the customer’s always right?”

Dan: “Yeah, that’s right, Norm. Y’know what the second rule is? Re-read number one. Re-read the first rule, Norm. Here are our two rules around here: Rule number one? The customer’s always right. Rule number two? Re-read the first rule. ‘Cause at the end of the day, Norm, if you ain’t happy, you ain’t comin’ back. If you’re happy, you might come back. And Norm? I’m willing to take that chance.”